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Shockwave Therapy
Radial shockwave therapy for stubborn tendon and heel pain, delivered inside physiotherapy at MedRehab Group by registered physiotherapists after assessment.

D Mill
5 out of 5 starsI will always recommend MedRehab. The staff is very knowledgeable helpful and respectful.
Audry Santiago
5 out of 5 starsRhoda is AMAZING! Such a great Physio 100% recommend
Samir
5 out of 5 starsMedRehab Group is a great rehabilitation company that provides excellent service. The staff and customers are very kind, respectful, and welcoming. I truly recommend MedRehab Group to anyone who needs support or help with any rehabilitation needs. They are caring, professional, and always willing to help.
Athena
5 out of 5 starsAmazing staff; they are super friendly and genuinely care about you and your progress. They even recognized/remembered me from when I first went there just about 3 years ago now for another concern I had at that time. They are absolute rockstars at this location. I highly recommend the pickering location for your physic needs!
George Orrico
5 out of 5 starsFriendly staff, and Andrew is great, definitely would recommend this MedRehab group, not to happy about about the parking situation, but otherwise good people 👍
Svetlana S
5 out of 5 starsGreat service and good professionals working there. I always feel better after I visit.
Christine McMichael [Staff]
5 out of 5 starsIt was my first appointment.\nEveryone was very nice and very helpful
Lorna Boileau
5 out of 5 starsI love the staff very much … Kulvir, Jaya , Jazz Thanks !!! Makes a difference !!
Edina Hokulic
5 out of 5 starsThe staff at the Clinic are very kind professional, knowledgeable and respectful. Amazing service 10/10, and the Clinic’s appointment times and availability are great. Beautiful and amazing hard working staff throughout all services. Thank you Med Rehab Group in Hamilton.
King Shookdar
5 out of 5 starsI had a great experience at MedRehab Group Physiotherapy – Stoney Creek Clinic. The staff were friendly, professional, and very caring. The physiotherapist took the time to understand my concerns and provided excellent treatment and guidance. I really appreciated the welcoming environment and the quality of care. Highly recommended!
Gunjan Soni
5 out of 5 starsLeaving the review exclusively for the exceptional service and professionalism of Rima Makwana. Her approach to restore the mobility is like no other. She helped me manage and get rid of the excruciating pain in my lower back with a combination of manual, electrotherapy and modality machines. I strongly recommend her!
ify okonkwo
5 out of 5 starsStaff members were amazing , they treated us well, They helped my Son with all his knee pain , Elizabeth and Daniella went above and beyond to make us comfortable. The best place to come !
Ramandeep Kaur
5 out of 5 starsI met with an accident last month and my insurance referred us to them. They are very helpful and kind people. Elizabeth is very good in customer service and my physio therapist Reemal and Jacquelin are very professional and helping me to get back to track after that bad incident.
Chandni Parekh Shanghavi
5 out of 5 starsI love how efficient the whole experience is. I have the ability to schedule appointments directly. The front desk is always helpful. My massage therapist, Luisa, is wonderful and always leaves me feeling better and recharged than when I come . Highly recommend
Mehdi Raza
5 out of 5 starsJacqui (the Physiotherapist) is very helpful and knowledgeable, her exercises have helped me a lot and she puts in a lot of work to make sure I improve in my condition. The whole clinic and staff is very accommodating. Definitely recommend!
Linda Mullins
5 out of 5 starsI have found that all of the Physio staff that have treated me at MedRehab are knowledgeable and helpful and professional. Rhoda has helped me so much to alleviate pain and I would not hesitate to refer friends and family. In fact I have already referred a number of people to this clinic. The Ladies at the front counter reception area are friendly and welcoming. Any appointments made are on time as per the schedule.
Robert Leva
5 out of 5 starsVery hospitable and very professional . Always clean. The staff always make me feel welcomed
James Brownlee
5 out of 5 starsVery friendly staff. They go above and beyond when dealing with insurance companies. They have been a huge help with my issues and will continue to be my therapy providers.
Antheline Kamalraj
5 out of 5 starsI've had the most amazing experience with MedRehab Pickering! From the moment I called in to request an appointment to the day I completed my treatment, I've always been met with so much kindness and great customer service from Catherine and the ladies at the front desk! My physiotherapist, Rhoda, was incredible - she was kind, friendly, so knowledgeable, and the exercises, stretches, and treatment she provided me with helped me recover quickly and just in time to go back to school!
Sayna Hasmani
5 out of 5 starsI’ve had a great experience with my physiotherapist Noel Laguna. He takes the time to explain each exercise, including which muscles it targets, how they function, and why the exercise is important. This understanding has really helped me stay motivated and consistent with my exercises at home. Highly recommend his knowledgeable and patient approach!
Patricia Figueroa
5 out of 5 starsThe service is amazing!! Even if you don't speak English, they'll help you!!!
Daisy Joyce B. Aquino
5 out of 5 starsI had a good experience at MedRehab. The staff are friendly, helpful, and kind. They always make me feel comfortable during my visits. Great service and highly recommended!
Shavon Martin
5 out of 5 starsGood customer service/communication receptionist is helpful and friendly. I recommend to visit Woodbridge location 🙏🏾💯🙏🏾
Jimmy Abainza
5 out of 5 starsMy wife and I had an amazing experience at Medrehab! I received both physiotherapy and massage therapy, and honestly, both were the best. The team is friendly, professional, and truly cares about their patients. I always felt well taken care of. Highly recommend Medrehab to anyone looking for excellent care and treatment! 👍🏻⭐️⭐️⭐️⭐️⭐️
Average across all twelve clinic listings. Each clinic’s own rating is shown on its location page.
Shockwave therapy at MedRehab Group
Shockwave therapy is a treatment your physiotherapist may add to your plan when a tendon or its attachment to bone has been sore for months and has stopped responding to exercise alone. It is not a separate service you book. At MedRehab Group it happens inside a physiotherapy appointment, chosen by a physiotherapist who has assessed you, and it is one part of a plan that still includes loading the tendon properly, because that is what makes the change last.
The device is at two clinics: Richmond Hill on Major Mackenzie Drive and Georgetown on Sinclair Avenue. If you are being treated elsewhere in the group and your physiotherapist thinks shockwave would help, they can arrange a course at whichever is closer without you starting over.
What radial shockwave therapy actually is
The name puts people off, so to be clear: nothing electrical passes through you. A handpiece pressed against the skin delivers rapid mechanical pulses, a few per second, into the tissue underneath. The pulses feel like a firm, fast tapping. The type used in physiotherapy clinics is radial shockwave, which spreads its energy near the surface, where tendons attach to bone, which is exactly where the stubborn problems live.
Why it helps is still being worked out, but the working explanation is that the pulses provoke a controlled irritation in tissue that has settled into a stalled, poorly healing state. Blood flow increases, the body restarts a repair process it had abandoned, and pain sensitivity in the area drops. Because the effect depends on that healing response, your physiotherapist may ask you not to ice the area or take anti-inflammatories for a day or two after each session.
Conditions it is used for
Shockwave has been studied most for long-standing tendon and attachment problems, and that is where we use it. The strongest evidence is for plantar fasciitis, where reviews find a large effect on pain and function in cases that have not settled with other treatment, and for calcific tendinopathy of the shoulder. The evidence for tennis elbow, Achilles tendinopathy and pain on the outside of the hip is positive but more mixed, which is why in those cases it is offered as part of a rehabilitation plan rather than instead of one.
- Plantar fasciitis (heel pain), particularly when it has lasted more than a few months
- Calcific tendinopathy of the shoulder
- Tennis elbow and golfer’s elbow
- Achilles tendinopathy
- Greater trochanteric pain (the outside of the hip)
- Patellar tendinopathy (jumper’s knee)
- Persistent muscle trigger points that have not released with hands-on treatment
The common thread is chronic: a problem that has been present for months, not a fresh injury from last week. Shockwave on an acute, inflamed injury is the wrong tool, and your physiotherapist will say so.
Shockwave therapy for plantar fasciitis
Heel pain is the most common reason shockwave is added to a plan at our clinics. Plantar fasciitis affects about one person in ten at some point, and most cases settle within months with calf and plantar fascia loading, footwear changes and, where the foot mechanics warrant them, orthotics. The cases that do not settle are where the evidence for shockwave is strongest: reviews find it improves pain and function in chronic plantar fasciitis that has not responded to other treatment. At MedRehab Group that means a trial of loading exercise first, then a course of radial shockwave, usually three to five sessions a week apart, with the exercise continuing throughout. Your physiotherapist reassesses a few weeks after the last session, because the effect keeps building.
What it does, and what it does not
For the right problem, shockwave can shift pain that has been stuck for a long time and let you get back to the exercise that rebuilds the tendon. It is not a cure on its own, it is not instant, and it does not work for everyone. You will see claims of high success rates in a handful of sessions on other websites; the honest position is that a good proportion of people with a suitable chronic tendon problem improve meaningfully over a course of three to six sessions, improvement continues for weeks after the last session, and some people do not respond. If nothing has changed after a full course, the plan changes.
It is not used in pregnancy, over a growth plate in someone still growing, over an infection or a tumour, on people with bleeding disorders or on blood thinners, or directly over major nerves, blood vessels or the lungs. A pacemaker near the treatment area rules it out too. Your physiotherapist screens for all of this before the first session.
What a session is like
Shockwave is delivered within a physiotherapy appointment. Your physiotherapist finds the most tender point, applies gel, and works the handpiece over the area for a few minutes, typically delivering around two thousand pulses. It is uncomfortable rather than painful: most people describe deep, fast tapping that becomes tender at the sore spot, and the intensity is adjusted to what you can tolerate. The area may be red and a little sore for a day or two afterwards. You can walk out and carry on with your day, and you should keep up your exercises between sessions.
A course is usually three to six sessions, about a week apart. Many people notice a change by the third or fourth session; the full effect is often not clear until several weeks after the last one, which is why we do not judge it session by session.
Who provides it
At MedRehab Group shockwave is applied by registered physiotherapists, within their scope and on the College of Physiotherapists of Ontario’s standards for the use of energy-applying equipment, after an assessment that confirms the problem is one shockwave is likely to help. It is never sold as a stand-alone treatment by someone who has not examined you.
Cost, insurance and direct billing
Because shockwave is delivered inside a physiotherapy appointment, it is covered the way physiotherapy is: most extended health plans through work cover it under their physiotherapy benefit, and we bill most major insurers directly. Ask the clinic whether there is an additional charge for the shockwave itself, since plans differ in how they treat it. OHIP does not cover it. After a car accident it can be part of the treatment plan submitted to your auto insurer; under WSIB it can be included in a program of care where the physiotherapist considers it appropriate. Physiotherapy is exempt from HST.
Questions we are asked most
Does shockwave therapy hurt?
It is uncomfortable rather than painful. The pulses feel like rapid, firm tapping and become tender over the sore spot, which is where they need to be. Your physiotherapist starts low and turns the intensity up only as far as you are comfortable. Expect the area to feel bruised for a day or two.
How many sessions do I need?
Usually three to six, a week apart. Most people notice something by the third or fourth. Because the healing effect keeps building after the course finishes, your physiotherapist will reassess a few weeks after the last session rather than straight away.
Can I book shockwave on its own?
No. It is part of a physiotherapy appointment, decided after assessment, because on its own it only treats the symptom. If you already know you want it, book a physiotherapy assessment and say so; if it fits, it can start the same day.
Which clinic has the machine?
Two clinics: Richmond Hill, on Major Mackenzie Drive, and Georgetown, on Sinclair Avenue. If you are treated at another MedRehab Group clinic, your physiotherapist can arrange a course at either and your notes come with you.
Is it the same as ultrasound or laser?
No. Ultrasound and laser deliver low-level energy with a gentle effect. Shockwave delivers strong mechanical pulses designed to provoke a healing response, which is why it feels different and why it is reserved for problems that have not responded to gentler treatment.
Can I take painkillers or ice it afterwards?
Mild soreness is expected. Your physiotherapist will usually ask you to avoid anti-inflammatory medication and ice for a day or two after each session, because the treatment works by starting an inflammatory repair response and those would blunt it. Plain paracetamol is fine if you need something.
Who should not have it?
Anyone pregnant, anyone on blood thinners or with a bleeding disorder, children and teenagers still growing when the area is near a growth plate, and anyone with an infection, a tumour, or a pacemaker near the treatment site. Your physiotherapist checks all of this before starting.
Is it covered by insurance?
Usually through your physiotherapy benefit, since it is delivered within physiotherapy. Ask the clinic whether your plan treats it as an add-on. It is not covered by OHIP.
How much does shockwave therapy cost?
It is billed as part of a physiotherapy visit rather than as a separate service, so the cost depends on your visit fee and on whether the clinic adds a charge for the shockwave itself. We do not publish a price here because it varies by clinic and by plan. Call Richmond Hill or Georgetown for the current fee, and ask reception to check your extended health plan before the first session so there are no surprises.
What if it does not work?
Some people do not respond, and that is known in advance. If a full course has changed nothing, your physiotherapist will stop and look at the plan again, including whether the diagnosis is right and whether your doctor should be involved.
Do I still have to do my exercises?
Yes. Shockwave calms the tendon down enough to load it; the loading is what makes it strong again. Skipping the exercises is the most common reason a course disappoints.
Related services
Shockwave is one tool within physiotherapy. For persistent muscle tension, massage therapy and dry needling are the other options your physiotherapist may suggest, and for a problem that is more about a stiff joint than a tendon, chiropractic may be the better first call.
Where you can book this
Available at 2 of our clinics. Each page shows that clinic's own team, hours and Google reviews.
| Photo | Clinic | Address | Phone | Page |
|---|---|---|---|---|
| MedRehab Group Georgetown | 99 Sinclair Avenue, Unit 110, Georgetown, ON L7G 5G1 | (905) 877-5900 | View clinic | |
| MedRehab Group Richmond Hill | 955 Major Mackenzie Dr. West, Unit 106, Richmond Hill, ON L6A 4P9 | (905) 417-4499 | View clinic |
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