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Shockwave Therapy
Radial shockwave therapy for stubborn tendon and heel pain, delivered inside physiotherapy at MedRehab Group by registered physiotherapists after assessment.

Dexter Duncan
5 out of 5 starsVery professional in her job and lots off experience recommend for every one who need chiropractic and physiotherapy
Vinoth B. Wimalanath
5 out of 5 starsHighly recommend. Have been coming regularly to treat a knee injury and the care and services here are very good. Staff is very professional and caring. Appointment bookings are also well organized.
ibrahim Arzıman
5 out of 5 starsI had a positive experience with this therapist. They were understanding, patient, and made me feel comfortable talking about my concerns. I felt listened to and appreciated their professional approach. I would recommend their services to others.
Pau Monce
5 out of 5 stars⭐⭐⭐⭐⭐ I’ve had a really good experience at MedRehab in North York! My physiotherapist has been great with my shoulder recovery and is very hands-on, which I really appreciate. The clinic is convenient and accessible, and everyone is always so friendly and accommodating. They make the whole experience comfortable and are always willing to help. I’m really happy with the care I’ve received so far and would definitely recommend MedRehab to anyone looking for physiotherapy!
Jocen Rada
5 out of 5 starsMy 60-minute massage therapy was amazing! I can't wait to book again; I finally found an RMT to my liking. They have plenty of rooms, a cozy and spa-like ambiance, and the beds are mechanically operated; the hot pads are a plus. I will definitely recommend them.
Mike Naughton
5 out of 5 starsHad free 15 minute consultation that ended up being 45 minutes with very knowledgeable orthodontist- dietian. Fantastic conversation after being disregarded by both my ENT and hospital staff regarding tendinitis.
Peter Ferguson
5 out of 5 starsAlways get a great Massage from MedRehab in Pickering. Recommend to anyone who spends most of their days sitting at a computer.
Beena Alam
5 out of 5 starsI always have a wonderful experience with my massage therapy sessions at MedRehab. The team is professional, caring and attentive to my needs. My massage therapist, Sharon, always takes the time to understand my concerns and makes me feel comfortable throughout each session. My massages are consistently relaxing and help relieve my tension and discomfort. I truly appreciate Sharon’s knowledge, kindness, and dedication to providing excellent, personalized care. I highly recommend Sharon to anyone looking for a professional, caring and knowledgeable massage therapist. Thank you, Sharon, for always providing such wonderful service!
Ronald Asencio
5 out of 5 starsI’m really happy with their service! I’ve had massage therapy, physiotherapy, and osteopathic treatments here, and every experience has been excellent. The staff are so friendly, caring, and professional. They always make me feel comfortable and take good care of me. I truly appreciate their help and the difference they’ve made in how I feel. I’m very happy I found this clinic and would definitely recommend it to others!
Sonia Chaitu
5 out of 5 starsI had a great experience at this chiropractic clinic! From the moment I arrived, I felt welcomed and comfortable. The clinic has a professional, friendly atmosphere, and the staff are kind, attentive, and helpful. The chiropractor took the time to listen to my concerns, explain everything clearly, and make sure I felt comfortable throughout the appointment. I really appreciated the care, professionalism, and attention to detail. I would definitely recommend this clinic to anyone looking for quality chiropractic care. Thank you for such a positive experience! 😊
resny jose
5 out of 5 starsI had a really good experience with my physiotherapy sessions here. Ishika was very helpful and professional, and she made me feel comfortable throughout the sessions. Mehak and Ekam were also very kind and supportive. The whole team was welcoming, and I felt well taken care of. I would definitely recommend this place to anyone looking for physiotherapy!
William Eason
5 out of 5 starsGreat staff and service. Very through exam and practical advice!
Sandra Cabral
5 out of 5 starsI can’t say enough good things about the team at MedRehab! I come here for both physiotherapy and acupuncture, and I’m so appreciative of the care, kindness and support I receive throughout my recovery. Jaya and Jazz at the front desk always make me feel welcome and start each visit on such a positive note. Hemangi, Supreet and the physio support team bring so much patience, care and encouragement to my appointments. A special thank you to Audrey, my acupuncturist, for your care and attention during my treatments. Going through recovery can be difficult, and having a team that listens and truly cares makes such a difference. From the front desk to everyone involved in my treatments, I feel comfortable, cared for and supported. Thank you all for everything you do. Your kindness means more than you know, and I’m so grateful to have you supporting my recovery. I would highly recommend MedRehab to anyone looking for physiotherapy or acupuncture with a caring and dedicated team! Sandra
HRMN KAUR
5 out of 5 starsGreat service always. Neha was exceptionally well at her services. I really appreciate her. Has made my recovery really well.
Faisal Mirza
5 out of 5 starsVery friendly people and excellent care .
Alia Hasan Albahrany
5 out of 5 starsBest lymphatic drainage message very professional highly recommend it
Bhawan Preet
5 out of 5 starsBest consultancy and treatment by ekampreet 👏👏
Kiki
5 out of 5 starsLove the environment here. Very clean and welcoming!
Meenakshi Jain
5 out of 5 starsAlways a pleasant experience. Very responsive on the phone or text, helped me get my preferred PT as requested. I would highly recommend!
Kayla W
5 out of 5 starsAbsolutely fantastic clinic. The people here make you feel at home and heard. Do yourself a favour and book here if you need it.
Deneas Lewis
5 out of 5 starsFelt comfortable and safe. Just called today and was able to get an appointment. Doctor Ben is an amazing doctor. Very caring. Love the experience and will be recommending the service. Thank for your kindness.
Editha Foronda
5 out of 5 starsHighly recommended! The customer service is excellent, and the staff are very helpful and accommodating. I highly recommend visiting this clinic! 😊❤️Thank you!
anu mahay
5 out of 5 stars⭐⭐⭐⭐⭐ I’ve had such a wonderful experience with my Amarjot and Manveer! They have both been amazing throughout my recovery. They are knowledgeable, patient, supportive and genuinely invested in helping me get better. I really appreciate the care, attention and effort they put into my treatment. Having a team that is so dedicated and supportive has made a real difference in my recovery. The admin staff is really nice as well and were able to accommodate me whenever possible. I’m incredibly grateful for their help and would highly recommend them to anyone looking for excellent physiotherapy care!
S. Azeem
5 out of 5 starsI had a massage done with Shu and it was amazing. She really understands where you need pressure on and works out your knots. I would recommend her if anyone is looking for a great massage.
Average across all twelve clinic listings. Each clinic’s own rating is shown on its location page.
Shockwave therapy at MedRehab Group
Shockwave therapy is a treatment your physiotherapist may add to your plan when a tendon or its attachment to bone has been sore for months and has stopped responding to exercise alone. It is not a separate service you book. At MedRehab Group it happens inside a physiotherapy appointment, chosen by a physiotherapist who has assessed you, and it is one part of a plan that still includes loading the tendon properly, because that is what makes the change last.
The device is at two clinics: Richmond Hill on Major Mackenzie Drive and Georgetown on Sinclair Avenue. If you are being treated elsewhere in the group and your physiotherapist thinks shockwave would help, they can arrange a course at whichever is closer without you starting over.
What radial shockwave therapy actually is
The name puts people off, so to be clear: nothing electrical passes through you. A handpiece pressed against the skin delivers rapid mechanical pulses, a few per second, into the tissue underneath. The pulses feel like a firm, fast tapping. The type used in physiotherapy clinics is radial shockwave, which spreads its energy near the surface, where tendons attach to bone, which is exactly where the stubborn problems live.
Why it helps is still being worked out, but the working explanation is that the pulses provoke a controlled irritation in tissue that has settled into a stalled, poorly healing state. Blood flow increases, the body restarts a repair process it had abandoned, and pain sensitivity in the area drops. Because the effect depends on that healing response, your physiotherapist may ask you not to ice the area or take anti-inflammatories for a day or two after each session.
Conditions it is used for
Shockwave has been studied most for long-standing tendon and attachment problems, and that is where we use it. The strongest evidence is for plantar fasciitis, where reviews find a large effect on pain and function in cases that have not settled with other treatment, and for calcific tendinopathy of the shoulder. The evidence for tennis elbow, Achilles tendinopathy and pain on the outside of the hip is positive but more mixed, which is why in those cases it is offered as part of a rehabilitation plan rather than instead of one.
- Plantar fasciitis (heel pain), particularly when it has lasted more than a few months
- Calcific tendinopathy of the shoulder
- Tennis elbow and golfer’s elbow
- Achilles tendinopathy
- Greater trochanteric pain (the outside of the hip)
- Patellar tendinopathy (jumper’s knee)
- Persistent muscle trigger points that have not released with hands-on treatment
The common thread is chronic: a problem that has been present for months, not a fresh injury from last week. Shockwave on an acute, inflamed injury is the wrong tool, and your physiotherapist will say so.
Shockwave therapy for plantar fasciitis
Heel pain is the most common reason shockwave is added to a plan at our clinics. Plantar fasciitis affects about one person in ten at some point, and most cases settle within months with calf and plantar fascia loading, footwear changes and, where the foot mechanics warrant them, orthotics. The cases that do not settle are where the evidence for shockwave is strongest: reviews find it improves pain and function in chronic plantar fasciitis that has not responded to other treatment. At MedRehab Group that means a trial of loading exercise first, then a course of radial shockwave, usually three to five sessions a week apart, with the exercise continuing throughout. Your physiotherapist reassesses a few weeks after the last session, because the effect keeps building.
What it does, and what it does not
For the right problem, shockwave can shift pain that has been stuck for a long time and let you get back to the exercise that rebuilds the tendon. It is not a cure on its own, it is not instant, and it does not work for everyone. You will see claims of high success rates in a handful of sessions on other websites; the honest position is that a good proportion of people with a suitable chronic tendon problem improve meaningfully over a course of three to six sessions, improvement continues for weeks after the last session, and some people do not respond. If nothing has changed after a full course, the plan changes.
It is not used in pregnancy, over a growth plate in someone still growing, over an infection or a tumour, on people with bleeding disorders or on blood thinners, or directly over major nerves, blood vessels or the lungs. A pacemaker near the treatment area rules it out too. Your physiotherapist screens for all of this before the first session.
What a session is like
Shockwave is delivered within a physiotherapy appointment. Your physiotherapist finds the most tender point, applies gel, and works the handpiece over the area for a few minutes, typically delivering around two thousand pulses. It is uncomfortable rather than painful: most people describe deep, fast tapping that becomes tender at the sore spot, and the intensity is adjusted to what you can tolerate. The area may be red and a little sore for a day or two afterwards. You can walk out and carry on with your day, and you should keep up your exercises between sessions.
A course is usually three to six sessions, about a week apart. Many people notice a change by the third or fourth session; the full effect is often not clear until several weeks after the last one, which is why we do not judge it session by session.
Who provides it
At MedRehab Group shockwave is applied by registered physiotherapists, within their scope and on the College of Physiotherapists of Ontario’s standards for the use of energy-applying equipment, after an assessment that confirms the problem is one shockwave is likely to help. It is never sold as a stand-alone treatment by someone who has not examined you.
Cost, insurance and direct billing
Because shockwave is delivered inside a physiotherapy appointment, it is covered the way physiotherapy is: most extended health plans through work cover it under their physiotherapy benefit, and we bill most major insurers directly. Ask the clinic whether there is an additional charge for the shockwave itself, since plans differ in how they treat it. OHIP does not cover it. After a car accident it can be part of the treatment plan submitted to your auto insurer; under WSIB it can be included in a program of care where the physiotherapist considers it appropriate. Physiotherapy is exempt from HST.
Questions we are asked most
Does shockwave therapy hurt?
It is uncomfortable rather than painful. The pulses feel like rapid, firm tapping and become tender over the sore spot, which is where they need to be. Your physiotherapist starts low and turns the intensity up only as far as you are comfortable. Expect the area to feel bruised for a day or two.
How many sessions do I need?
Usually three to six, a week apart. Most people notice something by the third or fourth. Because the healing effect keeps building after the course finishes, your physiotherapist will reassess a few weeks after the last session rather than straight away.
Can I book shockwave on its own?
No. It is part of a physiotherapy appointment, decided after assessment, because on its own it only treats the symptom. If you already know you want it, book a physiotherapy assessment and say so; if it fits, it can start the same day.
Which clinic has the machine?
Two clinics: Richmond Hill, on Major Mackenzie Drive, and Georgetown, on Sinclair Avenue. If you are treated at another MedRehab Group clinic, your physiotherapist can arrange a course at either and your notes come with you.
Is it the same as ultrasound or laser?
No. Ultrasound and laser deliver low-level energy with a gentle effect. Shockwave delivers strong mechanical pulses designed to provoke a healing response, which is why it feels different and why it is reserved for problems that have not responded to gentler treatment.
Can I take painkillers or ice it afterwards?
Mild soreness is expected. Your physiotherapist will usually ask you to avoid anti-inflammatory medication and ice for a day or two after each session, because the treatment works by starting an inflammatory repair response and those would blunt it. Plain paracetamol is fine if you need something.
Who should not have it?
Anyone pregnant, anyone on blood thinners or with a bleeding disorder, children and teenagers still growing when the area is near a growth plate, and anyone with an infection, a tumour, or a pacemaker near the treatment site. Your physiotherapist checks all of this before starting.
Is it covered by insurance?
Usually through your physiotherapy benefit, since it is delivered within physiotherapy. Ask the clinic whether your plan treats it as an add-on. It is not covered by OHIP.
How much does shockwave therapy cost?
It is billed as part of a physiotherapy visit rather than as a separate service, so the cost depends on your visit fee and on whether the clinic adds a charge for the shockwave itself. We do not publish a price here because it varies by clinic and by plan. Call Richmond Hill or Georgetown for the current fee, and ask reception to check your extended health plan before the first session so there are no surprises.
What if it does not work?
Some people do not respond, and that is known in advance. If a full course has changed nothing, your physiotherapist will stop and look at the plan again, including whether the diagnosis is right and whether your doctor should be involved.
Do I still have to do my exercises?
Yes. Shockwave calms the tendon down enough to load it; the loading is what makes it strong again. Skipping the exercises is the most common reason a course disappoints.
Related services
Shockwave is one tool within physiotherapy. For persistent muscle tension, massage therapy and dry needling are the other options your physiotherapist may suggest, and for a problem that is more about a stiff joint than a tendon, chiropractic may be the better first call.
Where you can book this
Available at 2 of our clinics. Each page shows that clinic's own team, hours and Google reviews.
| Photo | Clinic | Address | Phone | Page |
|---|---|---|---|---|
| MedRehab Group Georgetown | 99 Sinclair Avenue, Unit 110, Georgetown, ON L7G 5G1 | (905) 877-5900 | View clinic | |
| MedRehab Group Richmond Hill | 955 Major Mackenzie Dr. West, Unit 106, Richmond Hill, ON L6A 4P9 | (905) 417-4499 | View clinic |
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