Patient Information

Patient Info / Forms

Are you living with pain? At MedRehab Group Physiotherapy, we are dedicated to helping you identify the cause of your pain and creating a custom treatment program that will allow you to return to normal activities pain-free.

At our Ontario physiotherapy clinic, we are here to help you enjoy your life, pain-free!

To make an appointment at your convenience, simply call us today or click here to request an appointment.

What you should expect from your first visit with us:

  • You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.
  • You will meet with our physiotherapist for the initial evaluation.
  • During the evaluation, your therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
  • Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination.
  • Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your therapist will discuss the recommendations with you.
  • There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
  • You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead as much as possible.
  • Your therapist will write up their findings and treatment plan to submit to your referring physician or another medical professional who you choose.
  • If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.

Insurance Info

At MedRehab Group Physiotherapy, there is a wide variety of different healthcare plans that we accept.  As a courtesy to our patients, we will verify your health benefits prior to your arrival to determine if there will be a copay, deductible, or coinsurance for therapy services.

Do you have one of these insurance plans? We gladly accept the insurance plans listed below. At MedRehab Group Physiotherapy, you don’t have to pay upfront fees and we will bill your Extend Health Care (EHC), Motor Vehicle Accident (MVA), Workplace Safety and Insurance Board (WSIB) and Private claims directly. If your plan is not listed, please call us as we are always adding new insurance plans.

  • Blue Cross
  • Canada Life
  • Chambers of Commerce
  • Claim Secure
  • Co-operators
  • Nexgen Rx
  • Desjardins
  • Manulife/OTIP
  • Industrial Alliance
  • Johnson Inc
  • Sun Life
  • Maximum Benefit
  • Manion Wilkins
  • Empire life
  • SSQ
  • Greenshield
  • All Motor Vehicle Insurance companies
  • Workers’ Safety and Insurance Board
  • All Union Plans

Direct Access

Never Wait On A Referral For Physiotherapy Again!

Imagine waking up with back pain that only gets worse as the day goes on. You call your doctor’s office and learn that the next available appointment is in three days! That means you’ll be in discomfort for another three days at least. If only there was a faster way to contact someone who could assist you!

With Direct Access, physiotherapists can assess and treat patients without requiring a referral from a physician. Health care becomes more efficient and effective, allowing you to prioritize your recovery with physiotherapy! If you see our physiotherapist as soon as possible, you will feel much better!

Direct Access also saves you money and allows you to go back to your normal routine more quickly. Direct Access is all about being able to make your own judgments without being constrained by regulations. It gives you control over your medical treatment.

Continue reading to learn more about the benefits of Direct Access, and be sure to contact MedRehab Group Physiotherapy in Ontario today if you have any questions or would like to set up an appointment to be seen by a physiotherapist!

Testimonials

Excellent staff, great service and treatment
I recommend MedRehab to everyone who needs to feel better

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Adam M.

I always feel at home here. Lovely staff, very attentive!

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Ajoke I.

I have been with Med Rehab Group for a number of years where I have regular massage and physiotherapy sessions. I always look forward to my appointments because not only do they have great hours but the staff are always friendly and the environment is very professional. I would highly recommend everyone to join the Med Rehab Group because they provide a number of services.

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Amanda L.

Clean and friendly staff who helped me greatly through many different sessions.

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Ana A.

Refer a Friend

Do you have a friend or family member who could benefit from our services? At MedRehab Group Physiotherapy, we love helping people achieve relief from pain and reach their full potential, thus making a difference in their lives.

Our purpose at MedRehab Group Physiotherapy is to leave a greater impact on the communities around us. In order to achieve our goal, we want to change as many lives as possible and become a beacon of positivity in our communities.

If you know someone that could use our help, simply fill in the form below and we will send them information about how we can help.  We will gladly answer any questions they may have about their condition and how we can help.

FAQs

Can I benefit from PT treatments?

Working with you and your doctor, we can discuss your options and help determine if physiotherapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

Do I need to wear certain types of clothes for my appointments?

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

Do PT treatments hurt?

Physiotherapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.

This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

Do you treat my condition at your clinic?

Physiotherapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.

Our physiotherapists have graduated from accredited physiotherapy programs and are provincially registered. Depending on the university, the physiotherapy program is either a masters or doctorate level degree.

Rest assured, your therapist is well trained to evaluate and treat your condition.